Health Advocacy Service

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If you want to know more about your rights when using health and disability services, get questions answered or make a complaint, the Health Advocacy Service can help you to find an independent advocate.

We can also give you some tips on self-advocacy.

Independent advocates offer education and training for anyone about consumer rights and provider duties.

Advocates assist people with making sure their rights are respected. They help consumers to resolve complaints about health or disability services.

They operate independently of government agencies, the Health and Disability Commissioner, and the funders of health and disability services.

Advocates aren't investigators or mediators, nor do they make decisions on whether there has been a breach of the Code - they're there to support you, encourage you to take action (including making a complaint) and to help you resolve your concerns.  

To find an independent advocate located near you, see the Advocacy Service website.


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  • Medical Council of New Zealand

    Medical Council of New Zealand

    The Medical Council registers doctors in New Zealand and carries responsibilities in the areas of standards, conduct and competence.
  • Nursing Council of New Zealand

    Nursing Council of New Zealand

    The role of the Nursing Council is to protect the public by setting standards for nursing in New Zealand.
  • Royal NZ College of GPs

    Royal NZ College of GPs

    The RNZCGP is the professional body which provides training and ongoing professional development for general practitioners and rural hospital generalists, and sets standards for general practice
  • College of Urgent Care Physicians (CUCP)

    College of Urgent Care Physicians (CUCP)

    The College of Urgent Care Physicians trains doctors in Urgent Care, an independent branch of medicine recognised by the Medical Council of New Zealand.
  • MOH 2

    Ministry of Health

    The Ministry is the government's primary agent in New Zealand's health and disability system, and has overall responsibility for the management and development of that system.
Viewing 1 to 5 of 10

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