General Practitioner Consultations/Appointments
Problems of an ongoing or persistent nature are best managed by the patient's regular Doctor (General Practitioner) by providing continuity to the patients' care. Appointments for a GP consultation can be either In-person or via telehealth. Standard In-person appointments are 15 minutes, if you have complex or multiple problems to discuss with the doctor a double consultation (30 minutes) should be booked. Standard telehealth appointments are for 10 minutes and a double telehealth appointment can be booked.
Long Term Condition Management (Repeat Prescriptions)
The Doctors Apollo Long Term Condition Medication Management Process is based on researched safe practice. It is designed to ensure that you, and all our patients, receive the most appropriate treatment and are given the best advice in order to optimize your health and well-being.
If you have not read our Process before please read it before requesting a repeat prescription, by clicking here.
The Doctors Apollo's prescription service aims to complete your repeat prescription requests within 3 working days. If you take regular long-term medications please ensure prescription requests are made in plenty of time to avoid disappointment.
If you require a same-day URGENT PRESCRIPTION ($45), please call us on 09 477 3700 and request it over the phone. Please note the cut-out time for same-day service is 10am. Requests received after 10am will be processed on the next working day.
Thank you for assisting us to care for you.
The ordering of online repeat prescriptions can now only be accessed via our patient portal called ManageMyHealth.
Registration to ManageMyHealth needs to be with the practice staff, and you may be asked for a photo identification and a current email address. Alternatively you can phone the receptionist on 09 4773700 to order your repeat prescription. You will need to provide your name date of birth, contact phone number and the medications you require.
Charges: (please note we do not offer an urgent repeat prescription service - if you need your prescription in less than three working days you will need to come in and see a doctor to get it). All prescription requests for patients 14 years and older are charged based on the time taken for the doctor to review and prepare your prescription and are charged at a flat fee of $35 per patient. Patients not eligible for NZ healthcare funding will incur a higher fee.
You can pick up this prescription from our reception, once you have received notification that it is ready to be collected, or you can request it be faxed to your local pharmacy at no additional cost.
