Asian Family Services

Asian Family Services

asian family services

Asian Family Services (AFS) provides free, professional, confidential, nationwide face-to-face or telephone support to Asians living in New Zealand.

These services are offered in English, Cantonese, Mandarin, Korean, Vietnamese, Japanese and Thai. An interpreter can be arranged for other languages.

Based in Auckland, AFS has six full-time staff who speak Chinese, five part-time staff who speak Chinese, one full-time Korean staff, and four part-time staff who speak Japanese, Vietnamese, Thai and Hindi.

​All staff are trained counsellors and social workers.

What Asian Family Services do?

Immigrants with gambling problems and no gambling problems, including stress during the migration process can benefit from Asian Family Services. They offer workshops on the following topics: 

Positive Parenting Programme (Triple P Parenting), communication programme for migrant fathers, 'Live well, Study Well' for international students, 'Wellness Recovery Action Plan', (WRAP) for clients with mental health issues, Anger Management Programme, Gambling Prevention Workshop for new migrants or refugees, 'Bet on Freedom' harm prevention programme for those who want to re-enter Casino after a period of exclusion from Casino in New Zealand, Prison Work. Gambling Harm Prevention and Reintegration Programme for Asians who are incarcerated.

For more information, please visit 


Asian Family Services - Patient Survey

Asian Family Services is conducting a survey to help better understand Asian people's needs and preferences towards using soon-to-be-launched new online support services. To participate, please click here.

Long Term Condition Management (Repeat Prescriptions)

The Apollo Medical Centre Long Term Condition Medication Management Process is based on researched safe practice.   It is designed to ensure that you, and all our patients, receive the most appropriate treatment and are given the best advice in order to optimize your health and wellbeing.

If you have not read our Process before please read it before requesting a repeat prescription, by clicking here.

Apollo Medical Centre's prescription service aims to complete your repeat prescription requests within 3 working days. We are unable to offer URGENT PRESCRIPTION services. If you take regular long-term medications please ensure prescription requests are made in plenty of time to avoid disappointment. 

Thank you for assisting us to care for you.

The ordering of online repeat prescriptions can now only be accessed via our patient portal called ManageMyHealth.  
Registration to ManageMyHealth needs to be with the practice staff, and you may be asked for a photo identification and a current email address. Alternatively you can phone the receptionist on 09 4773700 to order your repeat prescription. You will need to provide your name date of birth, contact phone number and the medications you require.

Charges: (please note we do not offer an urgent repeat prescription service - if you need your prescription in less than three working days you will need to come in and see a doctor to get it).  All prescription requests for patients 14 years and older are charged based on the time taken for the doctor to review and prepare your prescription and are charged at a flat fee of $30 per patient.  Patients not eligible for NZ healthcare funding will incur a slightly higher fee.

You can pick up this prescription from our reception, once you have received notification that it is ready to be collected, or you can request it be faxed to your local pharmacy at no additional cost.

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