24 January 2021
We have returned to Level 1!
A short sharp lockdown has proven effective in this latest outbreak and we have returned to Level 1 after only one week.
Well done to everyone for using the Covid tracer app and also having surveillance Covid testing together with continued hand sanitising and mask wearing – these strategies help us to stamp out this virus.
Apollo Medical will continue to identify any patients with respiratory symptoms (runny nose, nasal and chest congestion, cough of any type, sinusitis type symptoms, hay fever type symptoms) into a TELEHEALTH CONSULT(telephone or video) in the first instance. This will ideally be with your own doctor. There are several reasons for this:
- To keep any infection (but especially Covid -19) away from other people – especially our vulnerable patients – those medically frail and older patients.
- To KEEP OUT undiagnosed COVID-19 – and keep our patients and staff safe.
Apollo Medical is maintaining safe distancing in reception areas and now in Level 1 this means a minimum of 1m.
Apollo Medical retains masks for ALL patients as recommended by MOH and our Waitemata DHB, so please follow instructions of the team.
Apollo Medical has two clinics each day for 2 hours where those patients with potentially infectious respiratory symptoms will be reviewed. THIS AREA IS CALLED THE AMBER ZONE. THE DOCTOR WHO YOU HAVE MADE AN APPOINTMENT WITH WILL COME TO THIS AREA TO MEET YOU.
PLEASE be honest with the screening questions our receptionists will be asking you, so that we can continue to keep everyone as SAFE as possible! If you arrive and have answered yes to any of the screening questions you will be asked to go back to your car and your doctor or nurse will ring you there. Hopefully your concerns can be addressed in this way, in whole or in part, and if an in-person appointment is required – one can be scheduled in one of our AMBER clinics.
Remember much of our routine work such as repeat laboratory orders and repeat prescriptions, continue to be sent electronically to both laboratory and your preferred pharmacy. This is hugely beneficial to all concerned as it saves unnecessary time and resource in travelling to the centre to collect scripts and forms.
Thank you for your continued support and understanding. It truly does help us to continue to provide a robust and safe service to all our patients.
Dr Lynne Coleman