Medical services available while we are closed

In case of emergency, call 111.

Over-the-Phone Health Advice

  • Healthline - 0800 611 116

Virtual Consultation

  • CareHQ via Unify Health (available between 8am-5pm on 27th, 28th, 29th Dec and 3rd, 4th, 5th January only)
    Our enrolled patients with CSC cards who book through will be charged the usual fee of $19.50. Simply register then click on the orange CareHQ See A GP Now button. CSC cardholder discounts are automatically calculated.

    Enrolled patients without CSC card will be charged $69.95 when booking through This is $10.00 discounted from the normal CareHQ consult charge. 

    Click here for booking instruction


  • HouseCall
    HouseCall is an online GP service powered by The Doctors medical centres and Green Cross Health $79.00 per consult

In-person Consultation

  • Shorecare Northcross (Open 8am – 8pm) 
    948 East Coast Road, Northcross
    09 486 7777 (ext. 2)


  • Shorecare Smales Farm (Open 24 hours)
    74 Taharoto Road, Takapuna
    09 486 7777 (ext.1)



Mental Health

  • North Shore Mental Health Team - Crisis
    (09) 486 8900 (operating 24/7)


    Call 0800 LIFELINE (0800 543 354)
    or send a text to HELP (4357)
    For free confidential support – 24 hours a day, seven days a week.


  • 1737
    24/7 phone call and text counselling. 

If immediate risk, call the police or go to Northshore Hospital ED

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